This comprehensive course is geared towards entry to mid-level managers and supervisors, and anyone wishing to move up the ladder to success.
Broken down into a "Top 10" list, What Every New Manager Should Know is a great course to help you become a consummate professional in the hospitality industry.
Concepts covered include:
1. Hire Right
2. Learn About EQ
3. Look the Part
4. Be Impeccable With Your Word
5. Contain Your Emotions
6. Know Your Audience
7. Don't Judge a Book By Its Cover
8. Seek Out Information
9. The Financial Side
10. Commit to Continuous Self Improvement
This course contains both interactive questions within the course videos and end-of-chapter tests.
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